Customer Care - Home Based Salons
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Customer care

We’ll take care of you

At Home Based Salons our No. 1 Priority is you! That’s why we ensure the highest quality of customer care you’ll ever receive (and we mean it!).

Explore our customer care
The HBS Basin touch screen
100% Customer SatisfactionOur primary goal is your happiness. We’re dedicated to delivering products and services that meet and exceed your expectations. If for any reason you’re not fully satisfied with your purchase or experience, we’re here to make it right, no questions asked.
Fly/drive Out MaintenanceYour convenience is our priority. In the rare event that you experience any issues with your Home Based Salons portable basin, our dedicated team is ready to spring into action. We’ll fly or drive out to your location to address any problems promptly, ensuring minimal disruption to your business.
Round The Clock CareWe understand that hairdressing isn’t a 9-to-5 job, and neither is our customer care. Whether you have questions, concerns, or just need a helping hand, our team is here for you around the clock. Reach out to us anytime, anywhere, and we’ll be ready to assist you through phone, email, text, FaceTime, or any other communication channel you prefer.
HBS Aftercare

HBS Customer Care Warranty

Every basin includes 12 months of warranty plus a free 12-month extension, so you are covered for 2 years. After that, keep your basin covered with our Customer Care Warranty, a 12-month warranty you renew each year.

HBS Extended Warranty$400 See what’s covered
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LOVED BY 600+ CUSTOMER SALONS

Need us now?Phone, email, text or FaceTime. Whatever suits you.
Call 0488 773 677Email info@homebasedsalons.com.au